![]() ![]() We strongly recommend you stop using this browser until this problem is corrected. The latest version of the Opera browser sends multiple invalid requests to our servers for every page you visit. ![]() The most common causes of this issue are: Open BC2, Open Multiplayer, Log in, select a nickname and have fun while you can.Your IP address has been temporarily blocked due to a large number of HTTP requests. *If he manages to add to your library, you can forget your Steam BC2 version and play from the EA App. *In my case their system has having a lot of issues, but my EA helper did everything he could and he managed to add the game to my library, if you're lucky he'll do the same or simply tell you to get in contact another time ![]() *He'll spend a few minutes confirming it (around 5 minutes) and will try to add the game to your EA App. *He'll probably ignore your attachments, he'll send a link with instruction on how to attach files, just say that you already saw the page and attached the correct ones, tell him the name of the files. *Explain again that you bought from steam, etc, etc. (keep your e-mail open, it might fail a few times) *He'll ask for your account e-mail and send you a 6 digit one-time code PS: Don't worry, the person speaks in English, apparently only the first sentence is in Portuguese, it's asking your name, just reply in English and the person will keep speaking in English with you *It'll open a page with a chat option, in "Assunto" you type "Missing Multiplayer CD Key" and in "Anexar ficheiros" you attach files and select "iniciar conversa online" to start the chat support. *Select platform "Steam" then select "Assistência Técnica" > "O jogo não inicia" > "Selecionar a opção de contacto" *On the top Right corner of the page change your country to Portugal *Select "create a new case" if you had previous issues before, if not, just search for BC2, select the second BC2 that shows (the first one is ultimate, but it's not sold on steam) *Access EA Help and log in to your account () PS: This part requires a lot of patience and a little bit of luck PS: Make sure your EA and Steam accounts are linked (they'll check this) PS: You can copy the URL to paste in the EA Chat while you're talking to their team. *A new page will open with the receipt, screenshot this page (MAKE SURE it's showing the URL), make sure the screenshot is showing as much info as possible. *Under "What issue are you having with this purchase?", select "I would like to view or print the receipt for this purchase" PS: If you bought more than 1 game at the same time, you'll have to select BC2 on "WHICH PRODUCT ARE YOU HAVING TROUBLE WITH?" and then screenshot the page. *It'll open a page showing how much you've spent on the game, screenshot this page (MAKE SURE it's showing the URL and DO NOT edit this page, DO NOT remove/add anything). *Click on the right (top of the page) on your nickname and select "Account Details" * Access Steam through your browser, it has to be throught he browser, EA doesn't accept steam app proof of purchase. Issue: Bought BC2 on Steam, multiplayer asks for a CD Key not shown on steam. I was able to solve it with the EA support and now I'll share everything to help as much as possible. I was part of the squad suffering to get the CD Key to play multiplayer. ![]()
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